FAQs

Please contact our team info@thebeautybox.co.uk and we will be more than happy to make that change.

There will be a minimum of 5 products in the subscription box, at least 2 of them being full size and the others travel size, with the added bonus of free samples when they are available to us.

 

Our subscription beauty box is quarterly and comes out on the 1st of March, June, September, and December. Your subscription can be cancelled 2 weeks before payment is due.

Payment
You can sign up at any time, the first payment will be take  up to 24 hours after sign up, the following payments will sync and payment will not be taken until the 6th of the month before the box release.

Payment dates will be:

7th February , 7th May, 7th August and 7th November.
As well as the subscription service, you can also buy a quarterly box as a one-off seasonal box for £34.99 or you can subscribe at save at £29.99.

Please email our team info@thebeautybox.co.uk and we will do our best to answers all your concerns and answer any questions.

Yes, please email our team info@thebeautybox.co.uk.

All our suppliers are eco conscious, their packaging is made from glass, metal or biodegradable material. Plastic is a bare minimum and is recyclable.

The Beauty Box collaborates with suppliers that offer vegan, natural, cruelty-free and eco-friendly products. We do thorough checks with the companies that we work with, and the products that they provide us. We also ask that all brands sign a declaration and fill out a form stating that the products they send to us are vegan, and animal cruelty-free.

Please don’t worry! Just contact our team info@thebeautyboxuk.co.uk and we will investigate the issue at hand.

We send Royal Mail and offer a variety of options at the checkout; we currently post to England, Wales, and Scotland. Ireland is a small additional postal charge, please email us at info@thebeautyboxuk.co.uk to arrange postage.
We have sent our boxes globally; if you would like international post, email us and we will arrange it at an additional cost.

Yes of course, when you are at the checkout tell us in the notes section that it is a gift and what address you would like it sending to, we will email you back to confirm and even offer you a FREE card to match the occasion. If it’s a special occasion or birthday please let us know, as we will wrap it extra special and possibly put in an extra treat.